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Warranty, Controller Settings, Frequently Asked Questions & General Support 

Complete Automation is proud of its product range.  We strive to supply and install the best possible quality products to the highest level of workmanship to ensure that you have many years of trouble free enjoyment from your systems.

Please scroll through the Sections below to obtain additional information that will help you with various aspects of your products and systems including warranty and returns information, various settings for your controller, frequently asked questions and general support.  User manuals can be found in our Downloads section.

Should you not find what you are looking for, please feel free to contact us.



Standard Terms & Conditions and Warranty Details

All products supplied and services provided by Complete Automation are covered by our Standard Terms & Conditions Document which can be read here.

Warranty is an important part of any system providing the owner with peace of mind.  All products come with their respective standard manufacturers warranty.  Should you require specific details on a warranty period for a particular product please contact usIn general, waranties on our products range from 12 months to 3 years.

Warranty on installation and programming undertaken by Complete Automation is for a period of 12 months.  Should you have a warranty claim please complete the Returned Merchandise Advice Form below.


Returned Merchandise Advice

In the unlikely event that you have an issue with any of your products or services then please click here to download the Returned Merchandise Advice (RMA) Form for you to complete and return to us.  Please ensure that you contact us prior to returning any products to obtain an official RMA number.  No goods will be accepted without an official RMA number.


Automation Controller Settings

 Currently under construction


Currently under construction

General Support

 Currently under construction


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